The City of Carmel Utilities is excited to offer residents an easy and convenient method to view and pay their Water bills online. This is a fee-based service. The fee for a credit card payment is $2.95 and the fee for an e-check is $.95. Please note there is a $500 max credit card limit. Pay by Text - We are excited to offer our customers another way to pay their bills. Pay by Text customers can make payments anytime, anywhere on any cell phone! The City of Carmel Utilities is excited to offer residents an easy and convenient method to pay their bills by phone, with our automated phone service. Call (855) 259-5347.
If you are having trouble accessing the payment portal, this may be due to the browser you are using and your computer’s operating system. To maintain compliance with security standards, our payment provider (Invoice Cloud) no longer supports the Internet Explorer browser when running on Windows XP, Server 2003, and Vista operating systems. We strongly encourage you to choose a different web browser (Chrome or Firefox) or upgrade your computer’s operating system to the latest Windows version.
Important: To ensure compliance with the latest security standards, Invoice Cloud will disable access for Internet browsers which do not support Transport Layer Security (TLS) versions 1.1 and 1.2 beginning April 4, 2018. To continue using online payments, customers must access the service with a compatible browser after that date. If your operating system is Windows XP or Vista, the Internet Explorer browser is no longer compatible with TLS 1.1 or 1.2. Both Firefox and Chrome are compatible browsers.
You may reach us at (317) 571-2442. You may email your questions to [email protected]. Email Us
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