**Attention: Internet Explorer and Microsoft Edge Legacy browsers are not supported.** Columbus City Utilities is excited to offer residents an easy and convenient method to view and pay their utility bill online at no extra cost. Pay by Text - We are excited to offer our customers another way to pay their bills. Pay by Text customers can make payments anytime, anywhere on any cell phone! To learn more click here or to learn how to register click here. **PENALTIES WILL BE APPLIED TO ACCOUNTS WHERE PAYMENTS ARE NOT MADE BY THE DUE DATE. **IF YOU ARE SUBJECT TO DISCONNECT, ONLINE PAYMENTS MUST BE MADE BEFORE 8:00AM DAY OF DISCONNECT TO GUARANTEE CONTINUED SERVICE.
If you are having trouble accessing the payment portal, this may be due to the browser you are using and your computer’s operating system. To maintain compliance with security standards, our payment provider (Invoice Cloud) no longer supports the Internet Explorer browser when running on Windows XP, Server 2003, and Vista operating systems. We strongly encourage you to choose a different web browser (Chrome or Firefox) or upgrade your computer’s operating system to the latest Windows version.
Important: To ensure compliance with the latest security standards, Invoice Cloud will disable access for Internet browsers which do not support Transport Layer Security (TLS) versions 1.1 and 1.2 beginning April 4, 2018. To continue using online payments, customers must access the service with a compatible browser after that date. If your operating system is Windows XP or Vista, the Internet Explorer browser is no longer compatible with TLS 1.1 or 1.2. Both Firefox and Chrome are compatible browsers.
You may reach us at (812) 372-8861. You may email your questions to [email protected]. Email Us