Pay or View Bills

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Pay online with One Time Pay, no registration required.

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The City of New Carlisle is excited to offer residents an easy and convenient method to view and pay their Utility bills online.

This is a fee-based service. A service fee of $2.25 will be applied to all payments. The maximum payment allowed with a credit card is $100.00. If your bill is more than $100.00, you can make multiple payments.

NOTICE: IF THE BILL IS OVER THE CURRENT LIMIT OF $100.00, AUTO PAY WILL NOT PROCESS THE PAYMENT.


Any payments received after 4:00 p.m. on the due date, will be posted for the next business day and late penalties will be posted the next business day.

If you have been disconnected and are paying online, you must contact the office at 937-845-9492 to verify before being connected.

Pay online

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Fast and easy

No registration is required for "One Time Pay." The fastest way to pay online and confirm payment.

Safe and secure

Your information is kept confidential, secure, and backed by the highest security standards.

Eco-friendly

Paying online reduces paper use and is an easy way to help the environment.

Important: To ensure compliance with the latest security standards, Invoice Cloud will disable access for Internet browsers which do not support Transport Layer Security (TLS) versions 1.1 and 1.2 beginning April 4, 2018. To continue using online payments, customers must access the service with a compatible browser after that date. If your operating system is Windows XP or Vista, the Internet Explorer browser is no longer compatible with TLS 1.1 or 1.2. Both Firefox and Chrome are compatible browsers.

Need Help?

You may reach us at (937) 845-9492.

You may email your questions to swoodin@newcarlisleohio.gov.

Please allow 2-3 days for updates on accounts.

"The maximum payment allowed is $100.00. If your bill is more than $100.00, you can make multiple payments."
How does it work?