City of Rio Rancho-Utility Services

Pay or View Bills

NOTICE: Due to a system issue that has been corrected, the January 9th statements are not available to view until January 17th

The City of Rio Rancho is excited to offer residents an easy and convenient method to view and pay their Water and Wastewater Services online.

A service fee of $1.75 will be charged for online payments.

New invoice images will be available 2-3 days from the bill date.

*$400 is maximum limit on credit card payment in order to keep costs as low as possible. As an alternative,  you can use Electronic Check (EFT)*

***URGENT NOTICE***Past due balances previously suspended due to COVID-19 pandemic will now be subject to late fees and possible disconnect on your next billing cycle. Please contact our office to setup payment arrangement and/or contact numbers for assistance agencies.

Important: To ensure compliance with the latest security standards, Invoice Cloud will disable access for Internet browsers which do not support Transport Layer Security (TLS) versions 1.1 and 1.2 beginning April 4, 2018. To continue using online payments, customers must access the service with a compatible browser after that date. If your operating system is Windows XP or Vista, the Internet Explorer browser is no longer compatible with TLS 1.1 or 1.2. Both Firefox and Chrome are compatible browsers.