Pay or View Bills

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Pay online with One Time Pay, no registration required.

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Create an account to be able to use extended features.

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The City of Waukegan, IL is excited to offer residents an easy and convenient method to view and pay their utility bills online.

This is a fee-based service. 

For credit card payments the service fee is 2.95% with a minimum fee of $2.50 per transaction. 

For ACH/EFT payments the service fee is $1.95 per transaction.

There is an additional fee of $0.95 for IVR (automated phone) payments.

To make a payment by phone please call 877-682-0179.

Pay online

E Check American Express Visa Discover MasterCard PayPal PayPal Credit Venmo Apple Pay Google Pay

Fast and easy

No registration is required for "One Time Pay." The fastest way to pay online and confirm payment.

Safe and secure

Your information is kept confidential, secure, and backed by the highest security standards.

Eco-friendly

Paying online reduces paper use and is an easy way to help the environment.

Important: To ensure compliance with the latest security standards, Invoice Cloud will disable access for Internet browsers which do not support Transport Layer Security (TLS) versions 1.1 and 1.2 beginning April 4, 2018. To continue using online payments, customers must access the service with a compatible browser after that date. If your operating system is Windows XP or Vista, the Internet Explorer browser is no longer compatible with TLS 1.1 or 1.2. Both Firefox and Chrome are compatible browsers.

Need Help?

You may reach us at (847) 360-0535.

You may email your questions to Water@waukeganIL.gov.

How does it work?