Pay or View Bills

Please select an item to get started.

The City of Charlottesville is excited to offer residents an easy and convenient method to view and pay their bills online.

NEW! View and pay your real estate and personal property tax bills online.

There is no convenience fee for utility transactions.

There is a 2.59% convenience fee with a $1.95 minimum for all tax payment transactions made by credit card. There is no convenience fee for tax payments made by e-check.

Pay by Phone - Make a UTILITY or TAX payment (credit/debit card or e-check) by phone 24/7 with our automated phone service by calling (866-660-5185).

Pay online

Fast and easy

No registration is required for "One Time Pay." The fastest way to pay online and confirm payment.

Safe and secure

Your information is kept confidential, secure, and backed by the highest security standards.

Eco-friendly

Paying online reduces paper use and is an easy way to help the environment.

Important: To ensure compliance with the latest security standards, Invoice Cloud will disable access for Internet browsers which do not support Transport Layer Security (TLS) versions 1.1 and 1.2 beginning April 4, 2018. To continue using online payments, customers must access the service with a compatible browser after that date. If your operating system is Windows XP or Vista, the Internet Explorer browser is no longer compatible with TLS 1.1 or 1.2. Both Firefox and Chrome are compatible browsers.

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Need Help?

Utility Questions
For questions about utility accounts, please call the Utility Billing Office at (434) 970-3211 or email [email protected].

Please ensure you are inputting your correct Routing Number if you're paying with an electronic check.

If your electronic check rejects for any reason, you may be subject to additional fees.

Tax Questions
For general questions about payments, as well as questions about Taxes and Large Item Trash Pickups, please call the Treasurer's Office at (434) 970-3146. You may email your questions to [email protected].

If you have selected a Storm water Invoice and want to view the PDF image, please try selecting the associated Real Estate Invoice, as your bill image has likely been attached to your Real Estate Invoice.

Permit Questions
For questions about Street and Sidewalk permits, please email the Traffic Division at [email protected].

FOIA Questions
For questions about FOIA payments, please email [email protected].