Need Help?
You may reach us at (269) 329-4455.
You may email your questions to [email protected].
Please Note: For customers who proceed with making a payment, this
is a fee-based service.
For Utility Payments:
Customers who register for AutoPay using their bank account (not debit/credit card) are NOT charged a fee.
A service fee of $3.95 will be applied to all
credit card, PayPal products and Venmo payments and a fee of $2.50 will be applied to all
payments made via electronic check. For IVR payments, there is an additional $0.75 surcharge. The maximum payment allowed,
per transaction for one-time or recurring payments, with a credit/debit card is $500.00. The maximum payment allowed when using a credit/debit card for customers who have auto-pay is $600.00. If you wish to pay more
than this amount, you may make multiple payments or make the entire payment via
electronic check.
For Tax Payments:
Customers who register for AutoPay using their bank account (not debit/credit card) are NOT charged a fee.
A service fee of 2.75% of the
transaction amount with a $2.95 minimum will be applied to credit
card, PayPal products and Venmo payments and a fee of $2.50 will be applied to all payments
made via electronic check. For IVR payments, there is an additional $0.75 surcharge.