Now accepting PayPal products and Venmo!IMPORTANT! Beginning February 1, 2024, an electronic payment provider fee will be applied to credit and debit card payments for Gas & Water utility charges. Credit and debit card payments made in our office, with a Customer Service Representative or at a kiosk, the fee is 2% of the amount of the payment. If paid online or by the automated phone system, the fee is 3% of the payment amount or $1.75 minimum. There is still NO FEE to pay by cash, check or money order.
If you are having trouble accessing the payment portal, this may be due to the browser you are using and your computer’s operating system. To maintain compliance with security standards, our payment provider (Invoice Cloud) no longer supports the Internet Explorer browser when running on Windows XP, Server 2003, and Vista operating systems. We strongly encourage you to choose a different web browser (Chrome or Firefox) or upgrade your computer’s operating system to the latest Windows version.
Important: To ensure compliance with the latest security standards, Invoice Cloud will disable access for Internet browsers which do not support Transport Layer Security (TLS) versions 1.1 and 1.2 beginning April 4, 2018. To continue using online payments, customers must access the service with a compatible browser after that date. If your operating system is Windows XP or Vista, the Internet Explorer browser is no longer compatible with TLS 1.1 or 1.2. Both Firefox and Chrome are compatible browsers.
You may reach us at (931) 645-7400. You may email your questions to [email protected]. Email Us