Pay My Bill (Select this option to pay your current or past due balance.)
Is your service disconnected?
Option 1 : Pay My Bill (Select this option to pay outstanding balance . If your service is locked, it will be unlocked on the next business day.)
Option 2 : Pay My Bill + Afterhours Unlock Service (Select this option to restore, reset or unlock after 5:00PM. An After-Hours Service fee of $74.00 will apply). Account number is required including all leading zeros.
Office hours for the Water Department are: 8:00 a.m. – 5:00 p.m. (Mon - Fri).
After Hours, Weekends, and Holidays --- there will be a $74.00 after hours fee charged to your account for this service.
After Hours begins at 5:00 p.m. and ends at 8:00 a.m. the next business day.
Utility bills are expected to be paid by the due date. Payments received after the due date are assessed a 5% penalty and will be subject to cut off at any time after your due date. If you feel you have not received your bill in a timely manner, contact Customer Service for a duplicate copy. Failure to receive your bill does not exempt a utility account from late fees and/or interruption of services and applicable fees.
Collier County offers residents an easy and convenient method to view and pay their utility bills online. You will be able to register, make a payment, set up autopay, and enroll in paperless billing to ensure you receive your bill electronically every month. You may also make a payment by phone or check your account balance 24/7 with our automated phone service. Call (239) 252-2380 and then choose option 1. Our visit our website www.colliercountyfl.gov/paywater
)/2/images/Trustwave3x.png)