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Beginning July 17, 2024, The Connecticut Water Company is updating your invoice experience. If an error occurs, please try again in a few minutes. Please note, historical documents prior to this date will no longer be available through the portal. Please contact Connecticut Water Company at 1.800.286.5700 should you need to obtain past bills. Thank you for your understanding.
You may also make a payment by phone or check your account balance 24/7 with our automated phone service. Call 855-437-1282.

Important:

If you are not paying in full and/or received a shut off notice, please contact 1-800-286-5700, Monday through Friday 8 a.m. to 4:30 p.m., to speak with a Customer Service Representative.

Pay online

Visa MasterCard American Express Discover Google Pay Apple Pay E Check

Fast and easy

No registration is required for “One Time Pay.” The fastest way to pay online and confirm payment.

Safe and secure

Your information is kept confidential, secure, and backed by the highest security standards.

Eco-friendly

Paying online reduces paper use and is an easy way to help the environment.


Important: To ensure compliance with the latest security standards, Invoice Cloud will disable access for Internet browsers which do not support Transport Layer Security (TLS) versions 1.1 and 1.2 beginning April 4, 2018. To continue using online payments, customers must access the service with a compatible browser after that date. If your operating system is Windows XP or Vista, the Internet Explorer browser is no longer compatible with TLS 1.1 or 1.2. Both Firefox and Chrome are compatible browsers.

Need Help?

You may reach us at (800) 286-5700.

You may email your questions to [email protected].

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Please ensure you are inputting your correct Routing Number and Account Number for payments.

There is no convenience fee for customers paying their Connecticut Water InvoiceCloud Terms & Conditions references a convenience fee, but it does not apply to Connecticut Water.