Pay or View Bills

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DeKalb County GA is excited to offer residents an easy and convenient method to view and pay their utility, commercial sanitation, residential sanitation, aviation, human services, fleet services bills online.

This is a fee-based service. 

For Water/Sewer transactions the service fee is $0 for credit/debit cards & ACH payments. (Water/Sewer transaction may not exceed $1000, starting July 1st)

Aviation transaction service fees for credit/debit card 2.95% and ACH is $1.95 (transactions may not exceed $125,000.00)

Sanitation transactions service fees for credit/debit cards is 2.95% and ACH is $1.95 (transactions may not exceed $125,000.00)

Fleet Services transaction service fees for credit/debit cards is 2.95% and ACH is $1.95 (transactions may not exceed $125,000.00)

Human Services transaction service fees for credit/debit cards is 2.95% and ACH is $1.95 (transactions may not exceed $125,000.00)

You may also make a payment by phone or check your account balance 24/7 with our automated phone service. Call (855) 758-2243.

Pay online

Visa MasterCard American Express Discover Google Pay E Check PayPal PayPal Credit Venmo Apple Pay

Fast and easy

No registration is required for “One Time Pay.” The fastest way to pay online and confirm payment.

Safe and secure

Your information is kept confidential, secure, and backed by the highest security standards.

Eco-friendly

Paying online reduces paper use and is an easy way to help the environment.


Important: To ensure compliance with the latest security standards, Invoice Cloud will disable access for Internet browsers which do not support Transport Layer Security (TLS) versions 1.1 and 1.2 beginning April 4, 2018. To continue using online payments, customers must access the service with a compatible browser after that date. If your operating system is Windows XP or Vista, the Internet Explorer browser is no longer compatible with TLS 1.1 or 1.2. Both Firefox and Chrome are compatible browsers.

Need Help?

You may reach us at (404) 371-2000.

You may email your questions to [email protected].

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Good News! Starting July 1st, the credit card payment limit for Water/Sewer bills will increase from $500 to $1,000 per transaction.

Utility Customer Operations
Phone: 404-378-4475
Phone Hours: 7am-7pm, Monday - Friday
Email: [email protected] 
Location: 4572 Memorial Drive, Suite 200, Decatur, GA 30032
Lobby Hours: 8am-5pm, Monday - Friday


Sanitation
You may reach us at (404) 294-2900
Commercial Sanitation Customers Only: You may email your questions to [email protected]
Residential Sanitation Customers: You may email your questions to [email protected]

Sanitation Administration Building
3720 Leroy Scott Drive, Decatur, GA 30032
Lobby hours for in-person services: Monday - Friday 9:00 AM - 3:00 PM (excluding County observed holidays)




How to pay with PayPal