The City of Denton offer residents an easy and convenient method to view and pay their utility bills online with no additional fees. You may also make payment or check your account balance 24/7 via our automated phone service by calling (855) 786-5300.
PREPAID ACCOUNT HOLDERS: The online bill pay system does not reflect your daily usage charges. To see your current account balance and activity information, please visit www.myusage.com or access your account via the MyUsage app.
If you are having trouble accessing the payment portal, this may be due to the browser you are using and your computer’s operating system. To maintain compliance with security standards, our payment provider (Invoice Cloud) no longer supports the Internet Explorer browser when running on Windows XP, Server 2003, and Vista operating systems. We strongly encourage you to choose a different web browser (Chrome or Firefox) or upgrade your computer’s operating system to the latest Windows version.
Important: To ensure compliance with the latest security standards, Invoice Cloud will disable access for Internet browsers which do not support Transport Layer Security (TLS) versions 1.1 and 1.2 beginning April 4, 2018. To continue using online payments, customers must access the service with a compatible browser after that date. If your operating system is Windows XP or Vista, the Internet Explorer browser is no longer compatible with TLS 1.1 or 1.2. Both Firefox and Chrome are compatible browsers.
You may reach us at (940) 349-8700. You may email your questions to [email protected]. Email Us
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