City of Florence AL


Pay or View Bills


The City of Florence is excited to offer residents an easy and convenient method to view and pay your electric bills online.

You may also make a payment by phone or check your account balance 24/7 with our automated phone service by dialing (256)-633-4343.

Now accepting PayPal products and Venmo!

There is a service fee of $5.45 to pay with credit cards, PayPal Products, and Venmo. Customers who pay by bank account, ACH/EFT will not be charged a service fee.

Important: To ensure compliance with the latest security standards, Invoice Cloud will disable access for Internet browsers which do not support Transport Layer Security (TLS) versions 1.1 and 1.2 beginning April 4, 2018. To continue using online payments, customers must access the service with a compatible browser after that date. If your operating system is Windows XP or Vista, the Internet Explorer browser is no longer compatible with TLS 1.1 or 1.2. Both Firefox and Chrome are compatible browsers.