Forsyth County Department of Water and Sewer


Pay or View Bills

To provide a central online location for our customers to access water usage and billing information, we have integrated Invoice Cloud into our new WaterSmart customer service portal. To access Invoice Cloud in the future, you will need to logon to WaterSmart and click on “View Bill”.

 

Registration for WaterSmart is free and simple! Click the link below, and you will be prompted to enter your 12-digit  account number on your water bill and the zip code of your service address. Once registered, you can enter the site using your email address and a password you create. If you need assistance, please email us at [email protected].

 WaterSmart Registration / Login


The Forsyth County Board of Commissioners is excited to offer residents an easy and convenient method to view and pay their utility bills online.

Pay by Phone – You may also make a payment by phone or check your account balance 24/7 with our automated phone service. Call (855) 423-9342.

Pay by Text – We are excited to offer our customers another way to pay their bills. Pay by Text customers can make payments anytime, anywhere on any cell phone! Plus, customers receive text alerts when their bill is ready. To learn more, click here or to learn how to register click here.

 

Important: To ensure compliance with the latest security standards, Invoice Cloud will disable access for Internet browsers which do not support Transport Layer Security (TLS) versions 1.1 and 1.2 beginning April 4, 2018. To continue using online payments, customers must access the service with a compatible browser after that date. If your operating system is Windows XP or Vista, the Internet Explorer browser is no longer compatible with TLS 1.1 or 1.2. Both Firefox and Chrome are compatible browsers.