Milford Water Department

Pay or View Bills

Milford Water Department is excited to offer residents an easy and convenient method to view and pay their water bills online.

Phone payments are also accepted 24/7. Call (844) 925-2445.

This is a fee-based service. A $0.50 service fee will apply to all e-check transactions and a 3.00% service fee will apply to all credit card transactions.  An additional $0.95 will be applied to phone payments.

Notices to All Milford Water Department Customers

Rate Increase

On March 28, 2024, at a scheduled meeting, the Town of Milford Water Commissioners approved an increase of 4% in water rates to begin on July 1, 2024.

The change to the current water usage rates is as follows;


RESIDENTIAL

First 4800 cubic feet - $5.29 per hundred cubic feet will be $5.50 per hundred cubic feet.

Low Income - $4.24 per hundred cubic feet will be $4.41 per hundred cubic feet.

Usage over 4800 cubic feet - $7.94 per hundred cubic feet will be $8.26 per hundred cubic feet.

Low Income - $6.36 per hundred cubic feet will be $6.61 per hundred cubic feet.

Quarterly Service Charge - $42.18 will be $43.87 per quarter for a 5/8 residential meter.

Low Income - $33.73 will be $35.08 per quarter for a 5/8 residential meter.

Please note the Quarterly Service Charge varies and is based on the size of the meter installed at your location, most homes have a 5/8 meter. The total dollar amount of the increase on an individual water bill will vary based on the amount of water used.


NON-RESIDENTIAL

First 4800 cubic feet - $5.29 per hundred cubic feet will be $5.50 per hundred cubic feet.

Usage over 4800 cubic feet – 5.82 per hundred cubic feet will be $6.29 per hundred cubic feet.

Monthly Service Charge - $24.28 will be $25.25 per month for a 5/8 non-residential meter.

Please note the Monthly Service Charge varies and is based on the size of the meter installed at your location. The total dollar amount of the increase on an individual water bill will vary based on the amount of water used.

Other fees such as Private Fire Service and Hydrants have also increased by 4%. For a complete schedule of rates and fees please see MWD Rates FY25 posted on our website.

 Past Due, unpaid water balances 45 days or older are subject to interest charges at 14% per annum. The interest charges will be applied to both residential and commercial customers. All past due, unpaid water balances will be subject to the Town of Milford’s Tax Lien Collection process commencing November 1st.

Should you have any questions, please call the office at 508-473-5110 Monday – Friday 8:00 am to 4:30 pm.

Important: To ensure compliance with the latest security standards, Invoice Cloud will disable access for Internet browsers which do not support Transport Layer Security (TLS) versions 1.1 and 1.2 beginning April 4, 2018. To continue using online payments, customers must access the service with a compatible browser after that date. If your operating system is Windows XP or Vista, the Internet Explorer browser is no longer compatible with TLS 1.1 or 1.2. Both Firefox and Chrome are compatible browsers.