City of Susanville CA

Pay or View Bills

Our new online customer portal provides you a quick and convenient way to view and pay your water and natural gas bills.

You may also make a payment by phone or check your account balance 24/7 with our automated phone service. Call (866) 211-2836.

Please note this service comes with a convenience fee of $4.05 for all credit card transactions and $0.95 for all ACH/EFT transactions. There is an additional surcharge of $0.95 to use this IVR service, along with the other service fees listed above.

Also please note the maximum charge amount for a credit card payment is $400.
Visa MasterCard AmericanExpress Discover GooglePay ApplePay Ach PayPal PayPalCredit Venmo

Important: To ensure compliance with the latest security standards, Invoice Cloud will disable access for Internet browsers which do not support Transport Layer Security (TLS) versions 1.1 and 1.2 beginning April 4, 2018. To continue using online payments, customers must access the service with a compatible browser after that date. If your operating system is Windows XP or Vista, the Internet Explorer browser is no longer compatible with TLS 1.1 or 1.2. Both Firefox and Chrome are compatible browsers.